Q: How to order a sample for quality testing purpose before your commercial order?
A: We do provide our clients small sample for quality testing purpose (Sample size form 1-50 grams). Free samples can be provided for some products due to the material cost, Our clients only need to pay the international shipping cost or provide us your Fedex/DHL account number so we can arrange the shipments. so please contact us in details by email for Trade manager on Alibaba online.
Q: How to start orders or make payments?
A: You can send us your Purchase order(PO), or just send a simple confirmation by email or by Trade Manager, after communication then we will send you Proforma Invoice with our bank details for final confirmation, then you can make payment accordingly.
Q: What's our Minimun Ordering Quantity (MOQ)?
A: For high-value products, our MOQ is 50kgs.
Q: Is there a discount?
A: Yes, we offer lower prices for larger quantities. There will be difference prices range on our quotation list so please inform us what quantity you will be after.
Q: How do we guarantee our products quality?
A: First of all, our quality control system will reduce our quality problem to near zero. We can always provide our certificate of analysis according to every batch of our products. We can also provide third party analysis testing due to our clients' requirement.If there is any quality issue caused by us, we will send you free goods for replacement or refund your loss.
Q: How to contact us?
A: You can contact us through inquiries to message box of any of our products displayed or contact us online on Trade Manager on Alibaba. You can also sent us emails to our company email address or simply call us at any time!